Follow these 10 essential guidelines to ensure customer satisfaction, top ratings, and long-term business success with Bhoji.
"Bhoji connects buyers with local kitchen sellers. As an independent seller on our platform, food quality, hygiene, pricing, and fulfillment speed are strictly your responsibility. Delivering great food on time builds your kitchen's reputation; failing to meet customer expectations impacts your business directly."
Follow these guidelines to ensure success, customer trust, and platform compliance
Always maintain good quality and use quality food items. Ensure proper hygiene in food preparation.
Always deliver orders within the promised time. Punctuality builds customer trust and satisfaction.
Use leakage-proof packaging and maintain the best ingredients. Presentation matters as much as taste.
Keep your customers happy. We provide full access to customer data so you can build strong relationships.
Don't prepare anything in advance. Always start preparation after getting the order to ensure freshness.
Use your land to grow vegetables, ponds for fish farming, keep cows for milk, dahi, ghee & paneer, and raise your own chicken and goats.
Don't misbehave with customers. If you make mistakes, accept them and solve problems with politeness.
Keep your menu prices super affordable - same as market price or less. We monitor pricing and may use veto if prices are too high.
Never take orders directly from customers. Bypassing the platform may result in deboarding or non-renewal of subscription.
We monitor all kitchen activities and can easily track if you're bypassing the platform. Stay compliant to maintain your partnership.