Bhoji.in | Good Food

At Bhoji (A Brand of RurbanMate Private Limited), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, or place a direct order.

1. The Information We Collect

Personal Information

Name, phone number, email address, delivery address, etc.

Payment Information

Credit/debit card details, UPI, wallet data (processed securely via third-party payment gateways).

Order History

Past orders, preferences, special instructions.

Usage Data

IP address, browser type, device information, pages visited.

Location Data

For delivery and real-time tracking (only with user permission).

2. The Way We Use Your Information

Process and deliver your food orders.
Send order updates via SMS, email, or push notifications.
Improve our menu, services, and customer experience.
Offer personalized recommendations and promotions.
Manage customer support and resolve queries/complaints.
Comply with legal and regulatory requirements.

3. Sharing/Confidentiality of Your Information

Important: We do not sell or rent your personal information.

We may share your information with:

Delivery partners to fulfill your orders.
Payment gateways to securely process transactions.
Marketing and analytics tools (e.g., Google Analytics) to improve our service.
Government authorities if legally required.

Note: Do not share any fake information to onboard or while placing an order. If we find out anything wrong, it will lead to scrutiny (penalty and/or imprisonment) under jurisdiction.

4. Data Security

We implement strict security measures including encryption, firewalls, and secure servers to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to access or update your personal data.
Delete your account or request data deletion.
Opt out of promotional communications at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in to our website, save your cart or preferences, and analyze usage to improve the platform. You may disable cookies in your browser settings, but it might affect site functionality.

7. Third-Party Links

Our website or app may contain links to third-party services. We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Children's Privacy

Our service is not intended for children under the age of 1. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Last Updated: This Privacy Policy was last updated on the date of publication.